The following are the Terms and Conditions of orders placed with e4deal.com. On ordering from e4deal.com you confirm your agreement to these Terms and Conditions.
All images on this site are reproduced with a view to portraying our products as accurately as possible. Please be aware that designs may vary slightly, from those shown, due to normal design and production fluctuations.
Accepted Methods of Payment
Paypal – PayPal lets you pay in just a few clicks, without sharing your financial details - for safety and convenience.
Credit Card - You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We do NOT store this information locally. All card information is passed to the processor.
Our site is secured with an SSL certificate and utilizes the highest level of encryption or security possible. You can rest assured that communications (e.g. credit card numbers) between your browser and this site’s web servers are private and secure when the SSL session is activated during the checkout process..
Buying Products on Our Website
We try to have accurate pricing and availability information on all the products we offer; despite our best efforts, a small number of the products in our catalogue may be mispriced or have inaccurate stock availability information. We do verify prices as part of our acceptance procedure, and will inform you if a product’s correct price is higher than that stated in your order, so you may ultimately decide whether or not to order the product at the correct price.
We may change the price of any product at any time before you place an order. If the goods you have ordered are not in stock, we may send an e-mail to inform you, at which time you may cancel your order. We do our best to accurately estimate when items will be despatched and/or delivered; however, these estimates are based on several factors over which we have no control and as such, time for despatch and/or delivery shall not be of the essence of the contract and should be considered as rough estimates only.
Your Right to Cancel
You can cancel your contract with e4deal.com within 7 working days of delivery (starting the day after the receipt of the goods), as per the guidance set out in the Consumer Protection (Distance Selling) Regulations 2000. (DSR).
You should inform e4deal.com by email.
If your order is in transit or you have already taken receipt of it, then to cancel this contract you must complete the Flashmart Online Returns Form and return the unwanted item/s together with the reference number provided.
You are responsible for returning the goods in a re-saleable condition at your own cost unless the goods are faulty or mis-described. Please review the Returns Policy detailed below.
The goods must not have been used, must be complete with all components and the packaging must be not be damaged. Note that if these conditions are not met we may not accept returned goods; You will be credited with a full refund within 30 days of notifying e4deal.com of the cancellation.
We recommend using a posting method that provides proof of delivery and can compensate for lost or damaged goods for higher value items.
Please ensure that all returns are securely wrapped and packaged. We cannot be held responsible for any units that have been damaged in transit.
All items returned must be clearly labeled as ‘Returned Item’
How to Return
To return an item please follow these simple steps;
Use our Returns Form to tell us about the product you want to return.
If posting your return from outside the Mainland UK then return your parcel to the address below. (We recommend you use a local tracked or signed for service.)
Core Distribution Ltd
Unit 4, Victoria Park
Returns Policy for more details.
At e4deal.com we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased, then please follow the applicable policy detailed below.
Faulty Goods – within 30 days
If your goods are faulty on arrival, you have 30 calendar days in which to inform us of the fault in order to claim a full refund or exchange.
Goods should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we will issue a replacement or full refund to you via your original payment method. We test returned items, and if our technicians find a returned item is not faulty or has been tampered with, we will return the item to you.
Goods outside 30 calendar days shall be issued with a replacement only.
Unwanted Goods – within 30 days
You can return unwanted goods within 30 calendar days of delivery and we will refund you the price paid for the goods plus the original delivery cost you paid – you are responsible for return postage cost.
If you return a product to us that is not received in a brand new condition we reserve the right to return the product to you, or charge you a re-stocking fee*.
Unfortunately we cannot refund, replace, or exchange certain products if the seal/packaging has been broken or opened. This is applicable to Memory, Media Cards or similar products. Wireless or Wired Headsets are also excluded where evidence of in-ear use has been identified; this is due to reasons of hygiene.
Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it will then become a priority back order to be shipped once stock is available.
If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process. Refunds by credit card are made to the same credit card that was used for the original purchase*.
Any return that is not accompanied with the returns form or returns reference number will be held by e4deal.com for 30 days, awaiting the return of the completed form. Items that have not been reclaimed by you within this period will be disposed of after this time and will result in the return being completed without action.
*These terms do not affect your statutory rights.